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PRIVACY POLICY

 

This privacy policy is divided into the following sections:

  • Who we are

  • Our website

  • Cookies and similar technologies

  • Your rights

  • How to complain

  • Changes to this website privacy policy

  • How to contact us

     

WHO ARE WE

This website is operated by Energy Networks Association Limited (“ENA”, "we" or "us"). We are the voice of the networks, representing the ‘wires and pipes’ transmission and distribution network operators for gas and electricity in the UK and Ireland.

We collect, use and are responsible for certain personal information about you. When we do so we are regulated under the General Data Protection Regulation which applies across the European Union (including in the United Kingdom) and we are responsible as ‘controller’ of that personal information for the purposes of those laws.

 

OUR WEBSITE

This privacy policy relates to your use of our website, www.movingthegridforward.co.uk.

Throughout our website we may link to other websites owned and operated by certain trusted third parties. These other third party websites may also gather information about you in accordance with their own separate privacy polices. For privacy information relating to these other third party websites, please consult their privacy policies as appropriate.

 

COOKIES AND OTHER TRACKING TECHNOLOGIES

A cookie is a small text file which is placed onto your device (eg computer, smartphone or other electronic device) when you use our website. We use cookies on our website. These cookies help us recognise you and your device and store some information about your preferences or past actions and to help you navigate our website.

All of the data that is collected is anonymised.

For further information on cookies, our use of cookies, when we will request your consent before placing them and how to disable them, please see our Cookie Policy.

 

YOUR RIGHTS

Under the General Data Protection Regulation you have a number of important rights free of charge. In summary, those include rights to:

  • fair processing of information and transparency over how we use your use personal information

  • access to your personal information and to certain other supplementary information that this Privacy Notice is already designed to address

  • require us to correct any mistakes in your information which we hold

  • require the erasure of personal information concerning you in certain situations

  • receive the personal information concerning you which you have provided to us, in a structured, commonly used and machine-readable format and have the right to transmit those data to a third party in certain situations

  • object at any time to processing of personal information concerning you for direct marketing

  • object to decisions being taken by automated means which produce legal effects concerning you or similarly significantly affect you

  • object in certain other situations to our continued processing of your personal information

  • otherwise restrict our processing of your personal information in certain circumstances

  • claim compensation for damages caused by our breach of any data protection laws

 

For further information on each of those rights, including the circumstances in which they apply, see the Guidance from the UK Information Commissioner’s Office (ICO) on individuals rights under the General Data Protection Regulation.

If you would like to exercise any of those rights, please:

  • email, call or write to us at data@energynetworks.org, +44 (0) 20 7706 5133 or Energy Networks Association, 4 More London Riverside, London SE1 2AU

  • let us have enough information to identify you

  • let us have proof of your identity and address (a copy of your driving licence or passport and a recent utility or credit card bill), and

  • let us know the information to which your request relates.

 

HOW TO COMPLAIN

We hope that we can resolve any query or concern you raise about our use of your information.

The General Data Protection Regulation also gives you the right to lodge a complaint with a supervisory authority, in particular in the European Union (or European Economic Area) state where you work, normally live or where any alleged infringement of data protection laws occurred. The supervisory authority in the UK is the Information Commissioner who may be contacted via their Make a Complaint page.

 

CHANGES TO THIS PRIVACY POLICY

This website privacy policy was published on 31 August 2020 and last updated on 21 May 2023.

We may change this website privacy policy from time to time, when we do we will update the policy on this page of our website.

 

HOW TO CONTACT US

Please contact us if you have any questions about this privacy notice or the information we hold about you.

If you wish to contact us please email, call or write to us at data@energynetworks.org, +44 (0) 20 4599 7700 or Energy Networks Association, 4 More London Riverside, London SE1 2AU.